Which statement best describes the role of the EAP committee?

• A. A committee within the employer organization charged with internal marketing of the EAP
• B. A committee that negotiates employee benefits with vendors
• C. It coordinates delivery of EAP services and provides suggestions to improve effectiveness
• D. A committee that reviews safety policies

Answer: (C)

An EAP committee is primarily responsible for coordinating how EAP services are delivered and for proposing improvements to make the program more effective. This means they oversee access to counseling and support, ensure services are available and aligned with the organization’s needs, review feedback and usage data, and work with the EAP provider to maintain quality and confidentiality. By focusing on delivery and continuous improvement, the committee helps ensure the program actually helps employees who seek support and that the services fit the workplace context.

Other functions mentioned—marketing the EAP internally, negotiating employee benefits with vendors, or reviewing safety policies—are typically handled by other teams or committees (communications or marketing for outreach, benefits/HR for vendor contracts, and safety or risk management for policies). Those areas, while they may intersect with EAP in some ways, are not the core job of the EAP committee.